Customer Service
Have questions or need expert pool advice? Reach out via text, email, call, or live chat—we’ll respond whichever way suits you best. Every rep is a seasoned pool professional ready to help.
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Frequently Asked Questions
When will my order be delivered?
If it’s on our site and says it's in stock then, it’s in stock!
Most orders ship within 24 hours.
Larger items ship via freight with complimentary residential liftgate service, meaning the driver unloads the item to your home at no extra cost.
What is your return policy?
We accept returns on unopened items in original packaging within 30 days of delivery. For safety reasons, opened chemicals and installed equipment cannot be returned. Have questions? Reach out to our team—we're happy to help!
What can I do if my item (or part of it) is damaged?
We work hard to deliver your items without damage. Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resalable condition. Just contact us!
Testimonials
We 💙 our customers! You're pool, our passion.